FAQ
MOST ASKED
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, Apple Pay , GPay, Tabby and Tamara
Shipping & Delivery
Delivery within Saudi Arabia typically takes 2-5 business days. For orders across the Middle East, shipping may take 5-10 business days, depending on your location.
We offer free delivery in Saudi Arabia for orders above 500 SAR. Orders below 500 SAR are charged a delivery fee of 30 SAR. For the Middle East region, delivery costs 50 SAR. Buyers are responsible for any applicable customs duties.
Here are the full details of our Shipping Policy.
Yes, we offer free shipping in KSA over SAR500.
Yes, we ship our products to GCC and Eu countries at the moment and growing.
Returns & Refunds
Yes, we offer full and partial refunds under 7 days
Please enquire for more information about our Refund policy.
When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.